REFUND & CANCELLATION

Cancel anytime

Sellers can manage eligible subscriptions through the billing portal. Cancellation prevents future renewal; access and listing status are governed by the subscription period and marketplace rules.

Refunds

Completed monthly listing charges are generally non-refundable once a listing period has begun, except where required by law or where we approve a refund because of a duplicate charge, technical error, or other documented issue.

Listing removal

If a listing is rejected or removed for violating marketplace rules, that does not automatically create a refund entitlement.

Billing disputes

Contact support promptly with the seller account email, listing, charge date, and reason for the dispute. Do not send full payment-card numbers.